North: (478) 273-8414
Eisenhower: (478) 273-8417
NORTH
EISENHOWER

Our Process

10 Step Repair Process

Step 1

The Estimate

The Estimate

Your vehicle will be inspected in our spacious and well-lit estimate area. Data is then entered into our computerized estimating system that helps us produce the most accurate estimate possible. At this point, we will order your parts so that we can start repairing your vehicle as soon as possible. If your vehicle cannot be driven, we can arrange for a rental vehicle.

Step 2

Insurance Approval

Insurance Approval

The insurance company will review the estimate. Often times there is some negotiation between the insurance company and ourselves regarding the price and procedure used to repair the vehicle, as well as the parts to be used. This is also when the insurance company determines whether the car is repairable or a total loss. Once this process is completed, we can begin repairing the vehicle.

Step 3

Disassembly

Disassembly

When a vehicle is disassembled, sometimes hidden damage is found and inner structure repairs can be assessed. This may require scheduling insurance re-inspection and ordering additional parts.

Step 4

Gather Parts

Gather Parts

We order parts as soon in the process as possible. (We have a full-time parts employee who specializes in making sure that the right parts arrive as soon as possible.) The repair process cannot begin until we have received all of the structural parts.

Step 5

Structure Repair

Structure Repair

In the Structure Repair area, the unibody is returned to factory specifications. A sophisticated measuring system is used to monitor all phases of this process. A computer-based measurement system is used to analyze the frame of your vehicle. This system ensures an accurate repair.

Step 6

Body Repair

Body Repair

At this step, we replace exterior panels and do all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned.

Step 7

Paint

Paint

The key to a good paint job is preparation. The panels to be painted will be prepped, primed and sealed to ensure good paint adhesion. The paint is mixed with our computerized mixing machine, and then the color and clear coat is applied in our special down-draft paint booth. These state-of-the-art paint booths make sure that the paint is applied in an environment free of dust and baked at the optimal temperature.

Step 8

Reassembly

Reassembly

Final moldings and detail pieces are put back on the vehicle in the reassembly area. All of the vehicle's systems are checked during this process.

Step 9

Detailing

Detailing

We have a complete detail shop and employ full-time professional detailers to clean your vehicle and prepare it for delivery. Your vehicle is then road-tested and inspected to make sure that the repairs meet or exceed industry standards.

Step 10

Delivery

Delivery

We’ll call you and schedule a time to deliver the vehicle to you. We have a covered and well-lit delivery area, so that you can inspect your vehicle and take delivery of your car in any weather. We will go over the final paperwork with you, take your rental car return, and then you can drive off in your clean and fully-repaired vehicle.
Repair
Collision Center
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Butler Collision Center

2122 Eisenhower Pkwy.
Macon, GA 31206
(478) 273-8417

1500 Hall Road
Macon, GA 31210
(478) 273-8414

NORTH

1500 Hall Road
Macon, GA 31210
(478) 273-8414

Get Directions

EISENHOWER

2122 Eisenhower Pkwy.
Macon, GA 31206
(478) 273-8417

 
Get Directions